- Instructions
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Instructions 6 Std. 0 Min.
- Customer Success Team Roles
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CS Roles and Responsibilities
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Account Team Orchestration
- Post Sales Engagement and Scoping
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Custom Engagement Deck 0 Std. 30 Min.
- Scheduling & Delivery
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Scheduling & Delivery 1 Std. 30 Min.
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DSU | Staffing Runway 0 Std. 20 Min.
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Record Completion 0 Std. 10 Min.
- Getting started with CLM (GSW CLM)
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Getting started with CLM 0 Std. 30 Min.
- Self Reflection
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Complete Self Reflection 0 Std. 15 Min.

DSU Silver: Product Trainer - Processes
Deepen your knowledge on teams & processes within DocuSign University
This course will help to deepen your understanding of some of the day to day operations at DocuSign University. Gt to know an overview of the CS team roles and responsibilities, and the practices behind post-sales engagement & scoping, scheduling and delivery.