-
Introduction
-
Customer Success At Scale
-
Post Onboarding Central
-
eSignature Glossary
-
Dynamic Customer Success Manager Playbook
-
Team and Organisation Structure
-
DocuSign Roles and Responsibilities
-
Silver Success Packs
Dynamic Customer Success Manager | Bronze Certification | Resources
Dynamic Customer Success Manager| Bronze Certification|Resources
Resources
Within this course, you will find the main resource you will need to get you started as Dynamic Customer Success Manager. Within this course you will find the following resources
- CS AT Scale Smart Page
- Post onboarding Central Smart Page
- The Dynamic CSM Playbook
- Roles and responsibilities across the Customer Success and Sales organisation
- Using Workday for Organisation Structure