Dynamic Customer Success Manager | Bronze Certification | Required Actions

In this course, you will go through a series of practice scenarios to showcase the knowledge you have gained in Bronze.

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Über diesen Kurs

Dynamic Customer Success Manager | Required Actions 

This course is where you showcase what you have learned and document your completion. These Required Actions include:

  • Call Shadowing -Week 2
  • Week 2 Check-In 
  • Call Shadowing - Week 3
  • Role Play -Week 3
  • Week 3 Check-In 
  • Web App Quiz-multiple choice 
  • Quiz - Short Answer
  • Attend a Course or Lab
  • Role Play -Week 4
  • Week 4 Check In 
  • End of Program Survey

 

Studienplan8 Std. 45 Min.

  • Introduction
  • Week 2
  • Overview
  • Call Shadowing - Week 2 Record Completion 0 Std. 10 Min.
  • Week 2 Check In - Record Completion 2 Std. 0 Min.
  • Attend a Course/Lab 4 Std. 0 Min.
  • Week 3
  • Overview 0 Std. 5 Min.
  • Call Shadowing - Week 3 Record Completion 0 Std. 30 Min.
  • Week 3 Check In - Record Completion 2 Std. 0 Min.

Über diesen Kurs

Dynamic Customer Success Manager | Required Actions 

This course is where you showcase what you have learned and document your completion. These Required Actions include:

  • Call Shadowing -Week 2
  • Week 2 Check-In 
  • Call Shadowing - Week 3
  • Role Play -Week 3
  • Week 3 Check-In 
  • Web App Quiz-multiple choice 
  • Quiz - Short Answer
  • Attend a Course or Lab
  • Role Play -Week 4
  • Week 4 Check In 
  • End of Program Survey

 

Studienplan8 Std. 45 Min.

  • Introduction
  • Week 2
  • Overview
  • Call Shadowing - Week 2 Record Completion 0 Std. 10 Min.
  • Week 2 Check In - Record Completion 2 Std. 0 Min.
  • Attend a Course/Lab 4 Std. 0 Min.
  • Week 3
  • Overview 0 Std. 5 Min.
  • Call Shadowing - Week 3 Record Completion 0 Std. 30 Min.
  • Week 3 Check In - Record Completion 2 Std. 0 Min.