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Introduction 0 Std. 5 Min.
- Month 1: Pitching Services
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Pitching Services 1 Std. 0 Min.
- Month 1: Know Your Rules of Engagement
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Know your Rules of Engagement : Partnering with RevOps 0 Std. 10 Min.
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Know your Rules of Engagement: Partnering with Legal 0 Std. 10 Min.
- Month 1: Sales to Services Handoff
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Sales to Services Handoffs 0 Std. 20 Min.
- Month 1: Scoping Services
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EM: Scoping Services 1 Std. 0 Min.
- Month 1: Estimating Services
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EM: Estimating Services 1 Std. 0 Min.
- Month 2: Writing SOWs
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EM: Writing SOWs 1 Std. 0 Min.
- Month 2: Creating a Quote
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EM: Creating a Quote 1 Std. 0 Min.
- Month 2: Managing NRR Pipeline
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EM: Managing NRR Pipeline 1 Std. 0 Min.
- Month 2: Resource Management
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EM: Resource Management 1 Std. 0 Min.

Engagement Manager Process + Practice
In this course, you will review Engagement Manager processes and best practices to enhance your customer engagements.
OVERVIEW:
Welcome to our course focused on Engagement Management Process & Practice. In this course, you will dive into some beat practices on key Engagement Management activities. You will cover lessons on the following:
- Pitching Services
- Scoping Services
- Estimating Services
- Writing SOWs
- Creating a Quote
- Managing NRR Pipeline
- Resource Management
- Know your Rules of Engagement
- Sales to Services Handoff