Support Case Management

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Über diesen Kurs

 

 

Studienplan

  • GS Case Taxonomy
  • GS Salesforce Service Console Phone Case Creation and Management
  • CS Email, DSC & Chat Case Management
  • GS JIRA Training
  • CS Case Issues Assessment
  • TCSM Bronze eSignature Survey

Über diesen Kurs

 

 

Studienplan

  • GS Case Taxonomy
  • GS Salesforce Service Console Phone Case Creation and Management
  • CS Email, DSC & Chat Case Management
  • GS JIRA Training
  • CS Case Issues Assessment
  • TCSM Bronze eSignature Survey