Customer Success Segment Manager | Weeks 4 & 5

Kurs 2 von 15 in Agreement Cloud Expert | Customer Success Segment Manager Bronze

Customer Success Segment Managers should complete this course within their first 4 weeks on the job.

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Über diesen Kurs

 

INSTRUCTIONS: 

Customer Success Segment Managers should complete this course within their first 5 weeks on the job.

Studienplan8 Std. 5 Min.

  • Introduction
  • Introduction
  • Systems & Tools
  • Adoption Index Video 1 Std. 0 Min.
  • Adoption Index Certification 0 Std. 15 Min.
  • Insights Overview Video 0 Std. 45 Min.
  • DAC Business Case Builder Overview 0 Std. 1 Min.
  • DAC Business Case Builder Video 1 Std. 0 Min.
  • DAC Business Case Builder Certification 0 Std. 15 Min.
  • CSM Business Review Dashboard 1 Std. 0 Min.
  • Use Case Data - Customer Success 0 Std. 20 Min.
  • Use Case Data Quiz
  • Use Case White Space Dahsboard 0 Std. 40 Min.
  • Processes
  • Critical Situation Management Process 0 Std. 15 Min.
  • Critical Situation Management Process Job Aid 0 Std. 5 Min.
  • Critical Situation Management Process Certification 0 Std. 10 Min.
  • Contract Structures & Pricing Strategies 1 Std. 0 Min.
  • Engaging Legal Video 0 Std. 40 Min.
  • Product
  • The Rise of Modern Systems of Agreement 0 Std. 15 Min.
  • The DocuSign Agreement Cloud - Platform Assets 0 Std. 15 Min.
  • Product ACE Spot 0 Std. 10 Min.

Über diesen Kurs

 

INSTRUCTIONS: 

Customer Success Segment Managers should complete this course within their first 5 weeks on the job.

Studienplan8 Std. 5 Min.

  • Introduction
  • Introduction
  • Systems & Tools
  • Adoption Index Video 1 Std. 0 Min.
  • Adoption Index Certification 0 Std. 15 Min.
  • Insights Overview Video 0 Std. 45 Min.
  • DAC Business Case Builder Overview 0 Std. 1 Min.
  • DAC Business Case Builder Video 1 Std. 0 Min.
  • DAC Business Case Builder Certification 0 Std. 15 Min.
  • CSM Business Review Dashboard 1 Std. 0 Min.
  • Use Case Data - Customer Success 0 Std. 20 Min.
  • Use Case Data Quiz
  • Use Case White Space Dahsboard 0 Std. 40 Min.
  • Processes
  • Critical Situation Management Process 0 Std. 15 Min.
  • Critical Situation Management Process Job Aid 0 Std. 5 Min.
  • Critical Situation Management Process Certification 0 Std. 10 Min.
  • Contract Structures & Pricing Strategies 1 Std. 0 Min.
  • Engaging Legal Video 0 Std. 40 Min.
  • Product
  • The Rise of Modern Systems of Agreement 0 Std. 15 Min.
  • The DocuSign Agreement Cloud - Platform Assets 0 Std. 15 Min.
  • Product ACE Spot 0 Std. 10 Min.