
(LEGACY) Agreement Cloud Expert | Technical Customer Success Manager: Bronze CLM
The goal of Bronze status is to give you foundational understanding of our Go-To-Market strategy, Product Solutions and the DocuSign Process to interact with our prospects and customers.
Agreement Cloud Expert | Technical Customer Success Manager | Bronze CLM
WELCOME to the Technical Customer Success Manager BRONZE CLM Certification Program!
The goal of Bronze medal status is to give you a foundational understanding of our Go-To-Market strategy, Product Solutions and the DocuSign Process to interact with our prospects and customers.
YOUR goal is to finish this path by completing all e-learning and certification exercises.
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- Complete TCSM Bronze Certification Instructions first.
- Complete TCSM Product (CLM) second.
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- CLM Basics
- CLM Workflows
- CLM Integrations
- DocuSign Apps Launcher for CLM
- Completing CLM Training
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- Complete CLM Focus third
- Complete TCSM Resources fourth.
- Complete TCSM Team Processes fifth.
- Complete TCSM Bronze Certification last.
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Work with your manager as you progress. They can contextualize the content and ensure you understand how to apply your learnings. Click the Start Here button to begin!
If you have questions, reach out to your manager or message the Slack Channel #ace-medaling-cs-feedback
Bronze CLM Technical Customer Success Manager Certification Instructions
In this course, you will learn how to engage in and complete your CLM Bronze Certification
KOSTENLOS
GS 2. CLM Basics
CLM Basics for Global Support
KOSTENLOS
8 Std. 20 Min.
GS 3. CLM Workflows
KOSTENLOS
7 Std. 21 Min.
GS 4. CLM Integrations
KOSTENLOS
1 Std. 50 Min.
GS 5. DocuSign Apps Launcher for CLM
KOSTENLOS
4 Std. 40 Min.
GS 6. Completing CLM Training
KOSTENLOS
33 Std. 0 Min.
Technical Customer Success Manager | CLM
In this course you will deepen your product knowledge on DocuSign CLM
KOSTENLOS
13 Std. 12 Min.
Technical Customer Success Manager Resources
In this course, you will learn where to access the most critical resources for Technical Customer Success Managers.
KOSTENLOS
1 Std. 36 Min.
Technical Customer Success Manager Team Processes
In this course, you will learn about the Technical Customer Success Manager team processes necessary to support CLM customers.
KOSTENLOS
41 Std. 55 Min.
Technical Customer Success Manager Bronze Certification
In this course, you will document the requirements for earning your Bronze Certification.
KOSTENLOS
14 Std. 26 Min.