Dynamic Customer Success Manager | Bronze Certification | Resources

Kurs 2 von 7 in Agreement Expert | Dynamic Customer Success Manager | Bronze

Dynamic Customer Success Manager| Bronze Certification|Resources

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Über diesen Kurs

Resources

Within this course, you will find the main resource you will need to get you started as  Dynamic Customer Success Manager. Within this course you will find the following resources 

  1. CS AT Scale Smart Page 
  2. Post onboarding Central Smart Page 
  3. The Dynamic CSM Playbook 
  4. Roles and responsibilities across the Customer Success and Sales organisation 
  5. Using Workday for  Organisation Structure 

Studienplan3 Hours

  • Introduction
  • Customer Success At Scale
  • Post Onboarding Central
  • eSignature Glossary
  • Dynamic Customer Success Manager Playbook
  • Team and Organisation Structure
  • DocuSign Roles and Responsibilities
  • Silver Success Packs

Über diesen Kurs

Resources

Within this course, you will find the main resource you will need to get you started as  Dynamic Customer Success Manager. Within this course you will find the following resources 

  1. CS AT Scale Smart Page 
  2. Post onboarding Central Smart Page 
  3. The Dynamic CSM Playbook 
  4. Roles and responsibilities across the Customer Success and Sales organisation 
  5. Using Workday for  Organisation Structure 

Studienplan3 Hours

  • Introduction
  • Customer Success At Scale
  • Post Onboarding Central
  • eSignature Glossary
  • Dynamic Customer Success Manager Playbook
  • Team and Organisation Structure
  • DocuSign Roles and Responsibilities
  • Silver Success Packs