GS CLM: Support

Kurs 11 von 11 in GS CLM: TSE/Sr.TSE/Adv Config Support (Upskilling)

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Studienplan

  • GS Genesys Call and Case Handling
  • GS Case Taxonomy
  • GS CLM: Support - Slack Communication Management
  • GS CLM: Support - Issue & Enhancement Management
  • GS Jira Creation Process
  • GS CLM: Support - Resources, Policies, & Procedures
  • GS CLM: Support - CLM Support Activity

Studienplan

  • GS Genesys Call and Case Handling
  • GS Case Taxonomy
  • GS CLM: Support - Slack Communication Management
  • GS CLM: Support - Issue & Enhancement Management
  • GS Jira Creation Process
  • GS CLM: Support - Resources, Policies, & Procedures
  • GS CLM: Support - CLM Support Activity