Preparing to Work Customer Cases

Kurs 12 von 32 in GS eSign Non-Tech New Hire Path

Abbrechen Anwenden

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Studienplan

  • GS General Data Protection Regulation (GDPR)
  • GS Genesys Call and Case Handling (Expert)
  • GS Next Best Action(NBA) Training
  • Submitting Account Change Requests (ACRs)
  • GCS Knowledge-Centered Service (KCS) Training
  • GS Using Slack for Customer Support
  • CS Where to Find Resources
  • Resources and Searching Activities
  • Role Playing Activity
  • GS Case Management Practice Activities
  • GS Phone Case Practice Activities
  • GS Case Management Assessment

Studienplan

  • GS General Data Protection Regulation (GDPR)
  • GS Genesys Call and Case Handling (Expert)
  • GS Next Best Action(NBA) Training
  • Submitting Account Change Requests (ACRs)
  • GCS Knowledge-Centered Service (KCS) Training
  • GS Using Slack for Customer Support
  • CS Where to Find Resources
  • Resources and Searching Activities
  • Role Playing Activity
  • GS Case Management Practice Activities
  • GS Phone Case Practice Activities
  • GS Case Management Assessment