TCSM Account Management

Kurs 18 von 18 in TEST - Agreement Cloud Expert | Technical Customer Success Manager: Bronze eSignature

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Studienplan

  • Authorized Contacts
  • Technical Account Profiles and Use Case Mapping
  • Customer Intro and Talking Points
  • Critical Situation Management Process Overview
  • Critical Situation Management Initiation
  • Building a Center of Excellence for a Digital World
  • Account Team Orchestration
  • CSM & TCSM Engagement Model
  • TCSM Bronze eSignature Survey

Studienplan

  • Authorized Contacts
  • Technical Account Profiles and Use Case Mapping
  • Customer Intro and Talking Points
  • Critical Situation Management Process Overview
  • Critical Situation Management Initiation
  • Building a Center of Excellence for a Digital World
  • Account Team Orchestration
  • CSM & TCSM Engagement Model
  • TCSM Bronze eSignature Survey