Bronze CLM Technical Customer Success Manager Certification Instructions
In this course, you will learn how to engage in and complete your CLM Bronze Certification
DESCRIPTION:
Welcome to the Technical Customer Success Manager CLM BRONZE Certification program.
The goal of the Bronze certification program is to give you a foundational understanding of DocuSign’s products, processes, and portfolio. Use this comprehensive set of tools and resources to learn the DocuSign solution at a basic level and maximize your impact in the field.
Upon completion of this program, you will be able to:
- Describe the DocuSign Agreement Cloud and System of Agreement
- Describe the Customer Success Portfolio and Technical Customer Success Management Organization & Roles
- Explain core DocuSign product features and functionality
- Systems and practices specific to TCSMs
- Align to best practices for success in your role
If you have questions, reach out to your manager or #ace-medaling-cs-feedback.