Technical Customer Success Manager Bronze Certification

Kurs 25 von 28 in (LEGACY) Agreement Cloud Expert | Technical Customer Success Manager: Bronze eSignature

In this course, you will document the requirements for earning your Bronze Certification.

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Über diesen Kurs

 

 

DESCRIPTION:

In this course, you will showcase what you have learned and document your completion. To receive your Bronze Certification, you will need to complete the following required actions:

  • Manager 1:1s
  • 10 Shadowing Sessions
  • Account Transition
  • Survey (optional)
  • Opportunity to provide feedback (optional)

Studienplan14 Std. 26 Min.

  • Introduction
  • Introduction
  • Weeks One and Two
  • Manager 1:1 1 Std. 0 Min.
  • Manager 1:1 | Mark Completion 0 Std. 5 Min.
  • First 30 Days
  • TCSM Shadowing Overview
  • TCSM Shadowing Session 1 1 Std. 0 Min.
  • TCSM Shadowing Session 2 1 Std. 0 Min.
  • TCSM Shadowing Session 3 1 Std. 0 Min.
  • TCSM Shadowing Session 4 1 Std. 0 Min.
  • TCSM Shadowing Session 5 1 Std. 0 Min.
  • First 60 Days
  • TCSM Shadowing Overview
  • TCSM Shadowing Session 1 1 Std. 0 Min.
  • TCSM Shadowing Session 2 1 Std. 0 Min.
  • TCSM Shadowing Session 3 1 Std. 0 Min.
  • TCSM Shadowing Session 4 1 Std. 0 Min.
  • TCSM Shadowing Session 5 1 Std. 0 Min.
  • Account Transition
  • Account Research 1 Std. 0 Min.
  • Account Research | Confirm Completion 0 Std. 1 Min.
  • Account Handoff 2 Std. 0 Min.
  • Account Handoff | Confirm Completion 0 Std. 5 Min.
  • ACE TCSM Bronze Survey
  • ACE TCSM Bronze Survey 0 Std. 10 Min.
  • ACE Feedback Google Sheet
  • ACE Feedback Sheet 0 Std. 5 Min.

Über diesen Kurs

 

 

DESCRIPTION:

In this course, you will showcase what you have learned and document your completion. To receive your Bronze Certification, you will need to complete the following required actions:

  • Manager 1:1s
  • 10 Shadowing Sessions
  • Account Transition
  • Survey (optional)
  • Opportunity to provide feedback (optional)

Studienplan14 Std. 26 Min.

  • Introduction
  • Introduction
  • Weeks One and Two
  • Manager 1:1 1 Std. 0 Min.
  • Manager 1:1 | Mark Completion 0 Std. 5 Min.
  • First 30 Days
  • TCSM Shadowing Overview
  • TCSM Shadowing Session 1 1 Std. 0 Min.
  • TCSM Shadowing Session 2 1 Std. 0 Min.
  • TCSM Shadowing Session 3 1 Std. 0 Min.
  • TCSM Shadowing Session 4 1 Std. 0 Min.
  • TCSM Shadowing Session 5 1 Std. 0 Min.
  • First 60 Days
  • TCSM Shadowing Overview
  • TCSM Shadowing Session 1 1 Std. 0 Min.
  • TCSM Shadowing Session 2 1 Std. 0 Min.
  • TCSM Shadowing Session 3 1 Std. 0 Min.
  • TCSM Shadowing Session 4 1 Std. 0 Min.
  • TCSM Shadowing Session 5 1 Std. 0 Min.
  • Account Transition
  • Account Research 1 Std. 0 Min.
  • Account Research | Confirm Completion 0 Std. 1 Min.
  • Account Handoff 2 Std. 0 Min.
  • Account Handoff | Confirm Completion 0 Std. 5 Min.
  • ACE TCSM Bronze Survey
  • ACE TCSM Bronze Survey 0 Std. 10 Min.
  • ACE Feedback Google Sheet
  • ACE Feedback Sheet 0 Std. 5 Min.