Technical Customer Success Manager Resources

In this course, you will learn where to access the most critical resources for Technical Customer Success Managers.

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Über diesen Kurs

 

 

DESCRIPTION:

This course contains the main resources you need as a new Technical Customer Success Manager. These resources include:

  • CS Where to find recourses
  • ACE | Customer Support
  • Confluence | TCSM Home
  • Slack Channels
  • JIRA/Confluence Groups
  • Team Distribution List
  • TCSM Success Partner Program

Studienplan1 Std. 36 Min.

  • Introduction
  • Introduction 0 Std. 1 Min.
  • Resources
  • GS Where to Find Resources 0 Std. 30 Min.
  • ACE | Global Customer Support 0 Std. 10 Min.
  • Confluence | TCSM Home 0 Std. 20 Min.
  • Tools and System Access 0 Std. 10 Min.
  • Slack Channels 0 Std. 10 Min.
  • Team Distribution Lists 0 Std. 1 Min.
  • Provide Feedback, Make Suggestions, Ask Questions
  • TCSM Mentor Program
  • Overview 0 Std. 5 Min.
  • TCSM Mentor Program SMEs 0 Std. 5 Min.
  • Suggested Discussion Topics 0 Std. 5 Min.

Über diesen Kurs

 

 

DESCRIPTION:

This course contains the main resources you need as a new Technical Customer Success Manager. These resources include:

  • CS Where to find recourses
  • ACE | Customer Support
  • Confluence | TCSM Home
  • Slack Channels
  • JIRA/Confluence Groups
  • Team Distribution List
  • TCSM Success Partner Program

Studienplan1 Std. 36 Min.

  • Introduction
  • Introduction 0 Std. 1 Min.
  • Resources
  • GS Where to Find Resources 0 Std. 30 Min.
  • ACE | Global Customer Support 0 Std. 10 Min.
  • Confluence | TCSM Home 0 Std. 20 Min.
  • Tools and System Access 0 Std. 10 Min.
  • Slack Channels 0 Std. 10 Min.
  • Team Distribution Lists 0 Std. 1 Min.
  • Provide Feedback, Make Suggestions, Ask Questions
  • TCSM Mentor Program
  • Overview 0 Std. 5 Min.
  • TCSM Mentor Program SMEs 0 Std. 5 Min.
  • Suggested Discussion Topics 0 Std. 5 Min.